GoTo

Editor's Review

👋 Welcome to GoTo, the ultimate flexible-work software designed to keep you connected with your customers and colleagues effortlessly! 🌐 The GoTo mobile app brings you a simple, secure, and fully integrated solution for all your phone, messaging, meeting, training, and webinar needs. It's perfect for staying in touch and collaborating anytime, anywhere. 🚀

✨ But that's not all! Elevate your customer service with our multi-channel inbox communication, allowing you to manage SMS, Webchat, and Social Media interactions all in one convenient place. 💬

Here’s how GoTo simplifies business communication: 💼

• 📍 Work from anywhere and stay connected with your customers and colleagues.
• 📱 Use your personal device without compromising your private phone number.
• 🧰 Consolidate all your voice, messaging, and video communications in one app.
• 🔊 Take advantage of HD Audio and Video Quality in all your communications.
• 📅 Control all your meetings through Business Calendar Integration & Meeting Reminders.

Empower your business with these fantastic features: 💪

• 📞 Control what business number your customers see by switching between multiple business numbers through the Caller ID Swap feature.
• 💯 Make sure your customers receive calls from numbers they know by enabling Call Back with the original caller ID.
• ⚙️ Fully manage the behavior of an incoming call through Find Me Follow Me.
• ✉️ Never miss a call with Instant Response, allowing you to automatically send a text message to calls you could not answer.
• 📶 Switch to your PSTN cellular phone number if you’re in a remote area where data coverage is poor.
• 📚 Retrieve and merge your device’s local contacts with your company’s contacts.

Engage with your customers like never before: 🤝

• 📧 Never miss a message through Inbox, where your SMS, social, surveys, and web chat conversations are all in one place.
• 🎯 Assign, unassign, and resolve conversations on the go directly from GoTo mobile.
• 💬 Control your customer communication by initiating conversations with them.

Features

• Phone, messaging, meeting, training solution.

• Multi-channel inbox communication.

• Caller ID Swap feature.

• Call Back with original caller ID.

• Find Me Follow Me call management.

• Instant Response for missed calls.

• Switch to PSTN cellular phone number.

• Retrieve and merge local contacts.

Pros

• Work from anywhere, stay connected.

• Use personal device without compromising privacy.

• Consolidate communications in one app.

• HD Audio and Video Quality.

• Business Calendar Integration & Meeting Reminders

Cons

• May require stable data connection.

• Potential dependency on app for all communication.