BCBSM

Editor's Review

The Blue Cross Blue Shield of Michigan app puts your health plan details at your fingertips! 📱 Access your plan information quickly and easily, so you're always informed when you need care. 💙 As the #1 Commercial Health Plan for Member Satisfaction in Michigan for two out of three years, including #1 in Digital Channels, you know you're getting quality service. Learn more about the J.D. Power awards.

Here’s what you can do with the app:

• 💰 View your deductible and other plan balances: Keep track of your healthcare spending.
• ✅ See what services your plan covers: Understand your benefits.
• 🧾 Check claims and EOBs: Review your healthcare claims.
• 🏦 Check your HSA and FSA account: Manage your health savings.
• 💸 Pay your plan bill: (For users with non-employer coverage) Settle your payments easily.
• 🏥 Find doctors and hospitals in your network: Locate the best care nearby.
• 👨‍⚕️ Select and view your Primary Care Physician: Keep your PCP information handy.
• 📞 Get access to care: Use our 24-hour nurse line and telehealth services.
• 🆔 Have your virtual ID card handy: No more fumbling for your card!
• ⭐ Compare quality ratings: Check doctor ratings and procedure costs.
• 💊 Research drug prices and coverage requirements: Stay informed about medication costs.
• 💬 Contact customer support: Get the help you need, when you need it.
• 💪 Take your health assessment and other wellness services: Stay on top of your health.
• 🤖 Use our Virtual Assistant: Get answers to your questions 24/7.
• 🔒 Keep your secure account info updated: Ensure your information is always current.
• 🔑 Use biometric login: Enjoy faster and more secure access.

Please note that the app supports most, but not all, plans. If you're an FEP member with a PPO plan, a MESSA member, or a Blue Cross Complete (Medicaid) member, the app won’t work for you.

Permissions Overview:

• Identity: Needed by Google Play™ services for push notifications. BCBSM only uses identity info associated with your account.
• Wi-Fi connection: Checks for an active internet connection for proper app function.
• Photos and other media: Delivers PDFs and displays your virtual ID card. BCBSM does not access or use your personal pictures or files.

Questions? Visit bcbsm.com/app. © 1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network.

Features

• View deductible and plan balances

• Check claims and EOBs

• Access HSA and FSA account information

• Find doctors and hospitals in network

• View virtual ID card

• Compare doctor quality ratings and procedure costs

• Research drug prices and coverage

• Contact customer support

• Access wellness services

• Use virtual assistant 24/7

Pros

• Convenient access to health plan details

• Easy bill payment for non-employer coverage

• 24/7 access to care via nurse line and telehealth

• Quick access with biometric login

Cons

• App not compatible with all plans

• FEP, MESSA, and Blue Cross Complete members excluded